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Privacy Policy

Damara Printing Productions

Last updated: January 2026

Damara Printing Productions (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect personal information including, but not limited to:

  • Your name

  • Email address

  • Phone number

  • Business name

  • Billing and delivery addresses

  • Artwork or design files you provide

  • Any other information you voluntarily submit via our website, email, phone, or in person

We may also collect non-personal information such as browser type, IP address, and website usage data for analytics and performance purposes.

2. How We Collect Information

We collect information when you:

  • Submit an enquiry or contact form

  • Place an order or request a quote

  • Email or phone us

  • Upload files or artwork

  • Subscribe to updates or promotions

  • Browse our website (via cookies and analytics tools)

3. How We Use Your Information

Your information is used to:

  • Provide quotes, products, and services

  • Process orders and payments

  • Communicate with you about your job or enquiry

  • Manage artwork, proofs, and production

  • Improve our website and services

  • Meet legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

4. Disclosure of Information

We may share your information only when necessary, including with:

  • Payment processors

  • Delivery and courier services

  • Suppliers or contractors directly involved in fulfilling your order

All third parties are required to handle your information securely and only for the intended purpose.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Information may be stored electronically or in hard copy and is accessed only by authorised personnel.

Artwork and files supplied for printing are stored only as long as necessary for production, reorders, or legal requirements.

6. Cookies and Website Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to:

  • Understand how visitors use our site

  • Improve user experience

  • Monitor website performance

You can disable cookies in your browser settings if you prefer.

7. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or outdated.

Requests can be made by contacting us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Damara Printing Productions
📍 Unit 7, 148 Mount Darragh Road, South Pambula NSW
📞 Phone: 0424 317 948
📧 Email: admin@damarasouthcoast.com.au

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